Front Office/Customer Service Representative Indianapolis

Front Office/Customer Service Representative

Full Time • Indianapolis
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Paid time off
  • Training & development
  • Vision insurance
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.  Our local Indianapolis team has been named Indy's Best Closet Company in the Indy Star three years running, so we're looking for a great team member that will set the tone for our team with a great customer support experience from the first phone call to the final installed product and beyond.  This role is also critical in providing high-quality information and support to our team members to support the sales and operations teams.

We desire enthusiastic, organized, caring individuals who demonstrate teamwork and have a passion for supporting our team and customers. Applicants must have a record of a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits
  • Paid training and ongoing professional development
  • Paid holidays and paid time off
  • Elective dental, vision and other benefits
  • Open door policy with your manager
  • Compensation - Based on level of experience
Responsibilities
  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designer appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.
Requirements
  • Positive attitude and desire to serve
  • Customer oriented, friendly and enthusiastic
  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office
  • Excellent phone etiquette
  • Strong personal organizational skills
  • Strong work ethic
  • Strong verbal and written communication skills
If you are looking to join respected and rapidly growing team, then you deserve to learn more about this opportunity!
Compensation: $17.00 - $22.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

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COMPETITIVE PAY
RECOGNITION FOR YOUR WORK
LOCALLY OWNED
FLEXIBLE HOURS